Ear Acupuncture Resilience Program (EAR Program)
https://earacupunctureresilience.com
This page outlines how information is collected and used, and the terms for participating in EAR Program services and using this website.
1. Who We Are
The Ear Acupuncture Resilience Program provides group ear acupuncture sessions and related wellness services in Alberta. This website offers information, scheduling, and contact options. It does not replace individualized medical care.
2. Information We Collect
We may collect personal information when you:
- Book or request services
- Complete forms
- Join a mailing list
- Contact us
- Leave comments
This may include name, email, phone number, and any details you voluntarily provide. Basic technical data (IP address, browser type) is also collected for security and site function.
If you become a patient, your clinical information is stored securely in a separate clinical record system in accordance with Alberta privacy laws.
3. How We Use Information
We use information to:
- Schedule and manage appointments
- Communicate about services
- Provide requested updates
- Maintain program operations
- Meet legal and regulatory obligations
We do not sell personal information.
4. Booking & Third-Party Platforms
Online booking and forms may be hosted by secure third-party platforms (such as Jane App or similar). These providers store information according to their own privacy policies. We access only what is required to provide care and manage appointments.
5. Cookies & Website Data
This site may use cookies and basic analytics to improve user experience and security. You may disable cookies in your browser settings.
Comments, if enabled, may collect IP address and browser data for spam detection and may be stored indefinitely.
6. Embedded Content
Pages may include embedded content (videos, maps, booking tools, social media). These services may collect data according to their own privacy policies.
7. Alberta Privacy Compliance
We handle personal and health information in accordance with applicable Canadian privacy legislation, including:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Alberta Health Information Act (HIA), where applicable
Health information is stored in secure clinical systems and only accessed by authorized providers.
8. Confidentiality (Including First Responders & Union Members)
Participation in the EAR Program is confidential. We do not share attendance, booking, or health information with employers, unions, departments, or third parties without your consent, unless required by law.
Group settings are shared spaces. Participants are expected to respect the privacy of others and not disclose who they see in sessions.
9. Medical Disclaimer
Ear acupuncture supports nervous system regulation and stress recovery but is not a substitute for medical diagnosis or emergency care. Always consult your primary healthcare provider for medical concerns. If you are in crisis, contact emergency services or local crisis supports.
Participation is voluntary and you may stop at any time.
10. Consent for Group Ear Acupuncture
By attending a session, you acknowledge:
- Treatment occurs in a shared group setting
- Needles are placed in the ear using a standardized EAR protocol
- You may ask questions or withdraw consent at any time
- Risks are minimal but may include mild discomfort, bruising, dizziness, or temporary fatigue
- You will inform the practitioner of pregnancy, bleeding disorders, pacemakers, or other relevant conditions
Attendance indicates informed consent to receive treatment.
11. Cancellation & Late Policy
To maintain accessibility for all participants:
- Please cancel or reschedule as early as possible (recommended: 24 hours’ notice)
- Late arrivals may not be accommodated once group treatment begins
- Missed sessions may be non-refundable where applicable
Policies may vary slightly by location and will be confirmed at booking.
12. Email & SMS Communication
By providing your contact information, you consent to receive appointment reminders and relevant program updates by email or text. You may unsubscribe from non-essential communications at any time. We do not send spam or sell contact information.
13. Data Retention & Your Rights
You may request to:
- Access your personal information
- Correct inaccuracies
- Request deletion of website-held data
Some information may be retained where required by law or professional regulation.
14. Security
We take reasonable administrative and technical steps to protect personal information. No online system can guarantee absolute security.
15. Terms of Website Use
By using this site, you agree to:
- Use content for personal, non-commercial purposes
- Not copy or reproduce materials without permission
- Not misuse booking or contact forms
Content is provided for informational purposes and may change without notice.
16. Contact
Ear Acupuncture Resilience Program
Email: vanessa@earacupunctureresilience.com
Website: https://earacupunctureresilience.com
17. Updates
This policy may be updated periodically. The most current version will always appear on this page.